Shipping policy

🕒 Order Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

You will receive two email notifications:

    1.    Order Confirmation Email – right after you place your order.

    2.    Shipping Confirmation Email – once your order has been shipped, with tracking details included ( if you chose shipping with tracking ).

 

Please allow additional time during sales, new collection launches, or peak holiday seasons.

🚚 Shipping Rates & Delivery Times

We offer standard and express shipping options. Shipping charges & Estimated Delivery Time for your order will be calculated and displayed at checkout.

 

Shipping Methods

Standard (Canadian)

Express (Canadian)

USA Standard Shipping

International Shipping

 

🌎 International Orders

We ship worldwide! Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.

 

📬 Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number. Please allow up to 48 hours for the tracking information to become available.

📦 Lost or Stolen Packages

We are not responsible for packages lost in transit or stolen after delivery. However, we’re happy to help you open an investigation with the courier.

📬 Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number. Please allow up to 48 hours for the tracking information to become available.

 

❓ Questions?

If you have any questions about your order, feel free to contact us at          

[ mna.boutique07@gmail.com ] We’re here to help!